There's a double-meaning in the post's headline; yes, I went off-air in terms of writing anything here - apologies for the two year gap, and secondly, the much discussed and documented air ride is no longer on the van.
I had all kinds of issues, mostly with Airrex and quality (or lack of) issues with their product. Both front struts failed, leaving me with no option other than to find a quick replacement - I need the van year-round after all. This is where the wrangling started; I had bought the struts through iKustoms who originally ordered them through an Airrex UK distributer. Unfortunately for me the UK distribution had changed hands and the new party wanted nothing to do with replacing my struts. I was well out of warranty and had nothing in my way of consumer-rights as time had passed since the purchase date.
To make matters worse I had sent the struts back to the new UK distributer who then 'lost' them. I had no front suspension, no replacement, no refund, no one taking responsibility, Airrex suddenly couldn't speak English... this went on for nearly a year.
Eventually they admitted fault and honored me with a fresh set of the latest version of their front struts. I was then able to bundle everything together and sell the kit on. I look back and kick myself for going down the airride route. Having said that, there's now much better products on the market, these were unavailable when I specified my setup.
But we should only look forward I suppose. We've still been using the van regularly; Cornwall and the southwest, city breaks, VW shows, days out, it's still being used. I've made a few little changes here and there, changed a few camping products - I'll go in to more details soon.
